From Me to You, as We Begin the Year

As we step into a new year, I wanted to take a moment to write to you directly.

Not as a company update.
Not as a marketing note or a list of new services.

But simply as the founder — and as a person — reflecting on the year that’s just passed, and what I’m carrying forward.

What the Past Year Brought Me

One thing that has stood out to me more than ever this year is how much people want to understand what’s happening in their own health — and how difficult that can be to navigate in New Zealand.

I spend a lot of time listening to clients. Talking through blood results, symptoms, patterns, and what people have tried that worked — or didn’t. What continues to amaze me is how much insight comes not just from testing, but from conversations. From hearing your stories, your experiences.

That exchange — the learning that happens both ways — has been one of the most valuable parts of my work.

This year also marked a major milestone behind the scenes

The rollout of the Longevity Club.

Truthfully, I never wanted to build Drips as an infusion-only service. IV therapy can be supportive, but it doesn’t exist in isolation — and it certainly doesn’t “fix” everything. Your lifestyle, hormones, metabolism, stress load, gut health, sleep, cardiovascular health — they all interact. One system influences another.

The Longevity Club came from that understanding. From wanting to offer something more complete, more connected, and more reflective of how the body actually works. Most importantly, it was designed to remove one of the biggest barriers for many of you — time — by bringing everything to your home, so you no longer need to travel for a blood test or an appointment.

Our first public Q&A with Dr Adam was another defining moment. Seeing how many of you showed up, asked some really great questions, and engaged so openly reaffirmed that there is a real desire for deeper, preventative conversations around health.

Behind the scenes, we also grew our team. We welcomed new nurses, brought on Rachel, our genetics and lifestyle medicine consultant, strengthened our operational support, and brought on a dedicated phlebotomist so we could offer in-home blood testing. Making managing your health more accessible, more comfortable and better integrated into real life has always been a priority.

It’s been an incredibly full year.

Personal Moments

On a personal note, my daughter turned 18 this year. My family travelled from different parts of the world to New Zealand to surprise her — the first time we’d all been together here in more than a decade.

I also took a short break to be fully present for the most important people in my personal life.

Those moments mattered more than I expected.

Where I Was Challenged

Building a preventative health model in New Zealand is not easy.

The regulatory environment here is more restrictive than in many other parts of the world, particularly when it comes to advertising and marketing. It means we can’t always share information as freely or publicly as we’d like, even when the intention is purely educational.

That’s why your support has meant so much.

Word of mouth. Quiet referrals. Thoughtful conversations shared between people who trust one another. That kind of support has carried us far more than visibility ever could.

This year also forced me to get better at something I don’t naturally do well: taking time off.

Winter remains our busiest season, and while the workload didn’t ease, my mindset had to change. I learnt — sometimes the hard way — that I need to protect my own energy, health, and time before I can show up for anyone else.

That applies to all of us. You can’t keep drawing from an empty reserve and expect things to function well.

I got better at knowing when to push and when to restore.

A Note for You, as the Year Begins

As this year begins, wherever you’re at — steady, tired, motivated, or somewhere in between — I want to remind you of this:

Progress doesn’t require urgency.
Understanding takes time.
And taking care of yourself is not something you earn — it’s something you practise.

Longevity isn’t about doing more. It’s about doing what’s appropriate, at the right time, for your body. Sometimes that means action. Sometimes it means maintenance. And sometimes it means stopping long enough to reassess.

Thank you for being here — for trusting us, supporting us, and allowing us to be part of your health journey.

I’m genuinely grateful you’re part of this community.

Here’s to a year of clarity, intention, and taking care — properly.

Warmly,

Jen
Founder, Drips